TERMS-AND-CONDITIONS

1. Scope of Application

  1. Contracts for Accommodation and related agreements to be entered into between this Hotel and the Guest to be accommodate shall be subject to these Terms and Conditions. Any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practices.
  2. In the case where the Hotel has entered into a special contract with the Guest, insofar as such special contact does not violate laws and regulations and generally accepted practices, notwithstanding the preceding Paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.

2. Application for Accommodation Contracts

    1. Name of the Guest(s);
    2. Date(s) of accommodation and estimated time of arrival;
    3. Accommodation Charges (based, in principle, on the Basic Accommodation Charges listed in the Attached Table 1);
    4. a. Name and contact information of applicant
      b. Name and contact information of payer of the accommodation charges to the Hotel
    5. Written approval (Parental consent) and contact information of a parent or guardian (Unaccompanied minor guest only); and
    6. Other particulars deemed necessary by the Hotel.
  1. In the case where the Guest requests, during his/her stay, an extension of the accommodation beyond the date(s) in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

3. Conclusion of Accommodation Contracts, etc.

  1. A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply in the case where it has been proved that the Hotel has not accepted the application.
  2. When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit fixed by the Hotel within the limits of the Basic Accommodation Charge covering the Guest’s entire period of stay by the date specified by the Hotel.
  3. The deposit shall be first allotted for the total accommodation charges to be paid by the Guest, then secondly for the cancellation charges under Articles 6 and thirdly for the reparations under Article 17 as applicable, and the remainder, if any, shall be refunded at the time of payment of the Accommodation Charges as stated in Article 12.
  4. When the Guest has failed to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, this shall apply only when the Guest is informed by the Hotel of the period for payment of the deposit.
  5. In the case where the Hotel offers incorrect Accommodation Charges to the Guest, which are significantly lower than the days before or after the date of the accommodation, on the Internet or by phone, even if an application for an Accommodation Contract has been made by the Guest and has been accepted by the Hotel, such an Accommodation Contract shall be invalid on the basis of miscomprehension under the Civil Code except in the case where the Hotel shows or explains reasons of the price such as limited or special price. In that case, the Hotel shall notify the guest immediately.

4. Special Contracts Requiring No Accommodation Deposit

  1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation deposit after the Accommodation Contract has been concluded as stipulated in the same Paragraph.
  2. In the case where the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, the Hotel shall be treated as having accepted a special contract prescribed in the preceding Paragraph.

5. Refusal of Accommodation Contracts

  1. The Hotel may not accept the conclusion of an Accommodation Contract under any of the following cases:
    1. When the application for accommodation does not conform with the provisions of these Terms and Conditions;
    2. When the Hotel is fully booked and no room is available;
    3. When the Guest seeking accommodation is deemed liable to conduct himself / herself in a manner that will contravene the laws or act against the public order or good morals in regard to his/her accommodation;
    4. When the Guest seeking accommodation is identified as a member of an organized crime group designated by the Act on Prevention of Unjust Acts by Organized Crime Group Members, or is involved with such a group or any other antisocial forces (hereinafter referred to as “organized crime group”);
    5. When the Guest seeking accommodation is considered as a member of a corporate body or other similar groups whose business activities are conducted by an organized crime group;
    6. When the Guest seeking accommodation is considered as a member of a corporate body whose executives belong to an organized crime group;
    7. When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
    8. When the Guest seeking accommodation is deemed liable to commit violence, threat or extortion and/or make a peremptory unreasonable demand beyond the rational scope on the Hotel and a staff member of the Hotel (employees) or have done the above mentioned acts before.
    9. When the Hotel is unable to provide accommodation due to natural calamities, malfunction of the facilities and/or other unavoidable causes;
    10. When the Guest seeking accommodation is deemed liable to cause or have caused trouble to other guests of the Hotel due to heavy intoxication or other causes.
      (Kyoto Prefectural Ordinance)

6. Right to Cancel Accommodation Contracts by the Guest

  1. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
  2. In the case where the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case where the Hotel has requested the payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before the payment), the Guest shall pay cancellation charges as listed in the Attached Table 2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of the payment of the cancellation charges in case of cancellation by the Guest.
  3. In the case where the Guest does not appear by 8:00 p.m. of the accommodation date (or 2 hours after the expected time of arrival if the Hotel is notified of it beforehand) without an advance notice, the Hotel may regard the Accommodation Contract as being cancelled by the Guest.

7. Right to Cancel Accommodation Contracts by the Hotel

  1. The Hotel may cancel the Accommodation Contract under any of following cases:
    1. When the Guest is deemed liable to conduct and/or have conducted himself / herself in a manner that will contravene the laws or act against the public order and good morals in regard to the Guest’s accommodation;
    2. When the Guest can be clearly detected as carrying an infectious disease;
    3. When the Hotel is unable to provide accommodation due to natural calamities and other causes of force majeure;
    4. When the Guest is deemed liable to cause or have caused trouble to other guests of the Hotel due to heavy intoxication or other causes;(Kyoto Prefectural Ordinance)
    5. When the Guest is identified as a member of an organized crime group or is involved with such a group or any other antisocial forces;
    6. When the Guest is considered as a member of a corporate body or other similar groups whose business activities are conducted by an organized crime group;
    7. When the Guest is considered as a member of a corporate body whose executives belong to an organized crime group;
    8. When the Guest is deemed liable to commit violence, threat or extortion and/or make a peremptory unreasonable demand beyond the rational scope on the Hotel and a staff member of the Hotel (employees) or have done the above mentioned acts before.
    9. When the Guest does not follow the Rules and Regulations established by the Hotel;
    10. When the Guest commits the prohibited acts such as smoking in bed or tampering with the fire-fighting facilities stipulated by the Hotel in order to prevent fires.
  2. In the case where the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any of the services in the future during the contractual period which he/she has not received.

8. Registration

  1. The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation.
    1. Name, age, sex, address and occupation of the Guest(s);
    2. Except in the case of a Japanese national, nationality, passport number, port and date of entry into Japan;
    3. Date and estimated time of departure; and
    4. Other particulars deemed necessary by the Hotel.
  2. In the case where the Guest intends to pay his/her Accommodation Charges prescribed in Article 12 by any means other than Japanese currency, such as coupons or credit cards, these credentials shall be shown in advance at the time of the registration prescribed in the preceding Paragraph.
  3. Non-Japanese Guest shall be requested to present his/her passport for proof of identity.

9. Occupancy Hours of Guest Rooms

  1. The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00 p.m. on the day of registration until 11:00 a.m. on the following day. However, in the case where the Guest is accommodated over a number of consecutive days, the Guest may occupy the room all day long, expect on the days of arrival and departure. As regards early check-in, late check-out or overtime use, the guest shall declare on the Hotel beforehand and follow the instructions of the Hotel.
  2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In the case, extra charges shall be paid as follows:
    1. Until 15:00: 30% of the Basic Accommodation Charge
    2. Until 18:00: 50% of the Basic Accommodation Charge
    3. After 18:00: 100% of the Basic Accommodation Charge

10. Observance of Rules and Regulations

The Guest shall observe the Rules and Regulations established by the Hotel which are posted within the premises of the Hotel.

11. Business Hours

  1. The business hours of the main facilities, etc. of the Hotel are detailed on the tablet in a guest room.
  2. The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable causes. In such a case, the Guest shall be informed by appropriate means.

12. Payment of Accommodation Charges

  1. The breakdown and its method of calculation of the Accommodation Charges, etc. that the Guest shall pay, are as listed in the Attached Table 1,
  2. Accommodation Charges, etc. as stated in the preceding Paragraph shall be paid in Japanese currency or by any other means, such as coupons or credit cards acceptable to the Hotel at the front desk at the time of departure of the Guest or upon request by the Hotel.
  3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities once such facilities have been made available to him/her by the Hotel.

13. Liabilities of the Hote

  1. The Hotel shall compensate the Guest for damages if the Hotel has caused such damage to the Guest in the fulfillment or the non-fulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in the case where such damage has been caused due to reasons for which the Hotel is not liable.
  2. The Hotel has been covered by the Hotel Liability Insurance in order to deal with unexpected fires or other disasters./li>

14. Handling When Unable to Provide Contracted Rooms

  1. The Hotel shall, when unable to provide contracted room(s), arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
  2. When arrangement of other accommodation cannot be made notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Hotel can not provide accommodation due to causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.

15. Handling of Deposited Articles

  1. The Hotel shall compensate the Guest for the any loss, breakage and other damage caused to the articles deposited at the front desk by the Guest within the limits of 150,000 JPY, except in the case where it has occurred due to causes of force majeure. However, cash and valuables shall be treated as articles regardless of their kind and value or existence of declaration.
  2. The Guest shall be responsible for his/her articles such as goods, cash or valuables which are brought onto the premises of the Hotel by the Guest. However, the Hotel shall compensate the Guest for any loss, breakage and other damage caused to his/her articles obviously by intention or gross negligence on the part of the Hotel within the limits of 150,000 JPY.

16. Custody of Baggage and/or Belongings of the Guest

  1. When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to keep it only if the Hotel has agreed to such a request beforehand. The baggage shall be handed over to the Guest at the front desk at the time of his/her check-in.
  2. When the baggage or belongings of the Guest are found left after his/her check-out, the Hotel shall wait for an inquiry from the Guest and ask for further instructions in principal. In the case where there is no instruction from the owner or where the owner is unknown, the Hotel shall act in accordance with the “Lost Property Act.” However, food and drink shall be disposed of on the same day.

17. Liability of the Guest

The Guest shall compensate the Hotel for the damage caused through intention or negligence on the part of the Guest.

18. Disclaimer

The Guest shall be responsible for the use of the internet within the premises of the Hotel when using it. The Hotel shall not take any responsible even if the Guest is damaged by system crashes or other causes. Furthermore, if the Hotel and/or a third party suffer damage by the inappropriate use of the Internet judged by the Hotel, the Guest shall compensate for the damage.

Attached Table 1

The breakdown of the Accommodation Charges, etc. (Ref. Paragraph 1 of Article 2, Paragraph 2 of Article 3 and Paragraph 1 of Article 12)

Total Amount to be paid by the Guest Details
Accommodation Charges
1. Basic Accommodation Charge
2. Service Charge (“1.”×13%)
Extra Charges 3. Meals, Drinks and Other Charges
4. Other Charges Related to Accommodation
5. Service Charge (“3.”×13%)
Taxes Consumption Tax,
Accommodation Tax

Notes: Charges and taxes above are subjected to change according to revisions of the Tax Laws concerned.

Attached Table 2

Cancellation Charge (Ref. Paragraph 2 of Article 6)

Date when cancellation of Contract is Notified Individual
(less than 4 rooms/day or 8 persons)
Group
(more than 5 rooms/day or 9 persons)
No Show 100% of Accommodation Charge at the time of reservation 100% of Accommodation Charge at the time of reservation
Accommodation Day 100% of Accommodation Charge at the time of reservation 100% of Accommodation Charge at the time of reservation
2 days prior to Accommodation Day 20% of Accommodation Charge at the time of reservation 100% of Accommodation Charge at the time of reservation
1 days prior to Accommodation Day 80% of Accommodation Charge at the time of reservation
7 days prior to Accommodation Day 50% of Accommodation Charge at the time of reservation
14 days prior to Accommodation Day 30% of Accommodation Charge at the time of reservation
21 days prior to Accommodation Day 20% of Accommodation Charge at the time of reservation

Notes:

  1. The percentages signify the rate of cancellation charge to the Basic Accommodation Charges.
  2. When the number of days contracted is shortened, the cancellation charge for the first day of the cancelled period shall be paid by the Guest regardless of the number of days shortened.
  3. Additional charges may incur in regard to the special dates and accommodation plans.
  4. Regarding non-refundable plans sold on the Internet etc., the terms of the vendor will be prioritized.